Here are the answers to some questions we receive frequently. If you have any further questions, write to us.
Go to German FAQ
Before the Event
How can i buy a ticket?
I wasn't at ZK11 or wasn't accepted, can I still come?
I no longer have my ZK11 confirmation email, can I still come?
My friends don't have a ticket but I do, can they join me?
Until when can I redeem my ZK11 voucher code?
Is there an age limit for Séparée?
I don't speak German, can I still join the party?
What is the event motto?
How should I understand the dress code?
Can I cancel or transfer my ticket?
At the Location
Can I bring my own sex toys?
What does the Awareness Team do and how do I recognize them?
Do I get my money back if my outfit doesn't fit or my behavior is inappropriate?
Can my outfit contain light elements?
Do the shoes have to match the outfit?
When does the box office start?
Is there anything to eat on site?
I have XYZ as an ID document, is that enough?
Can pictures be taken?
Is there a dark room?
Can you pay by card?
Where can i smoke?
After the Event
I lost/forgot something, who can I contact?
Where can I find the images from the Photo Corner?
I want to give you feedback for the party - where can I do that?
Just write us an e-mail.